1. Getting started 2

• Email verification
• CRM integration

2. Managing a property 13

• Understand Transparency Settings
• Customise Your Offer Form
• Onboard Your Seller to Observe the Sale
• Assign a Team to a Property Listing
• Using the Observe Function
• Relaunch a Campaign
• Update Display Price After the Sale
• Documenting the Reserve Price on a Listing
• Update Openn Offer Campaign to Sold/Under Offer
• Copy a Listing

See all 13 articles

3. Managing offers and bids 8

• Invite Buyers and Observers to a Listing
• Managing Buyer Enquiries and Home Opens
• Managing Offers
• Progress an Offer
• Requesting a Buyer to Resubmit a Bid
• Using the Auto Increment Feature
• Award the Winner in an Openn Offer Campaign
• Accepting a Sole Bidder

4. Finalising the sale 11

• Managing Bid/Offer Withdrawal in the Final Stage
• Pausing the Countdown Timer
• How to Change the Final Stage Date
• The Property Sold after Passing in at the Final Bidding Stage
• Creating and Managing Contracts
• How to Prepare and Send a Contract of Sale
• How to Create and Manage Contract Templates
• How to Send Other Documents for Signature
• How to Manage External Contacts
• How to Track Signatures and Documents

5. Generating leads and appraisal 6

• Downloading a Property Report
• Preparing for the Appraisal
• Web Portal Advertising - Headline examples
• Web Portal Instructions for an Openn Offer Campaign
• Generate a QR Code
• Website Button Integration

6. Managing your account 3

• Approve or Discontinue Agency Membership
• Your Agent Directory Profile
• How to Set Up Agency Notifications

7. SMS & Email Templates 17

• Preparation Instructions for Bidders Before FBS (Email)
• Reminder to Interested Buyers Following Enquiry (SMS)
• Convert a Stale Listing to Openn (Email/SMS)
• Confirm Appraisal and Prepare Seller (Email/SMS)
• Confirm Bidder Is Now Qualified to Participate (Email/SMS)
• Instructions How to Place an Offer (SMS)
• Have Your Seller Help to Get a Better Price (Email)
• What to Do When You Have No Bids (Email/SMS)
• Instructions on How to Bid (Email/SMS)
• Convert a Listing to Openn After Receiving a Low Offer (Email/SMS)

See all 17 articles

8. Openn For Inspection 2

• Openn For Inspection (OFI) - Comprehensive Feature Overview
• How-To Guide: Getting Started with OFI

Additional resources - video library 21

• How to Buy With Openn (Video)
• Benefits for Buyers (Video)
• Preparing for the Final Offer Stage (Video)
• Openn Negotiation Buyer Timeline (Video)
• Michelle’s Buyer Experience (Video)
• Meet Lindsay and Kim, the Buyers Who Became Sellers (Video)
• Why Buyers, Sellers and Agents Love Openn! (Video)
• Cyril, an 80 Year Old Seller (Video)
• Benefits for Sellers (Video)
• Openn Negotiation for Buyers (Mandarin / Chinese)

See all 21 articles

Focus on using Openn Offers 15

• How to Select the Winner in an Openn Offer Campaign
• How to Progress an Offer
• Managing the Final Offer Stage
• Seller View in Openn Offers
• Getting Started With Openn Offers
• Openn Offers Walkthrough (Intro and Demo)
• How to Instruct a Buyer to Place an Offer
• Updating Openn Offer Listing to Under Offer/Sold
• Generating Contracts to the Winning Buyer
• Price Transparency with Openn Offers

See all 15 articles

Focus on using Openn Negotiation 51

• Solutions When Buyers Are Not Enquiring at All
• What to Do When You Have No Bids, 3-5 Days After Launch
• How to Relaunch a ‘Passed In’ Listing
• Preparing Buyers for the Final Bidding Stage
• Agent Preparation for the Final Bidding Stage
• The Property Has Sold! What’s Next?
• Solutions When Buyers Are Inspecting but Don’t Like the Property at Any Price
• What to Do at Launching a Listing, to Get Your First Bid
• Getting Your First Bid (Dialogue)
• Solutions When Buyers Are Waiting to Place a Bid

See all 51 articles

Focus on using Openn Tender 2

• How to Upload an Openn Tender Campaign, Step-By-Step
• Openn Tender Tutorial

Tutorials & How To 23

• How to Approve or Discontinue Agency Membership
• CRM Integrations
• How Can I Find My Invoice?
• How to Update Your Directory Profile
• How to Set Up Agency Default Terms
• How to Set Up Team Notifications
• How to Send an Invitation to Your Public Property Page
• How to Set Up Your Seller to Watch the Sale
• How to Edit a Listing
• How to Assign a Team to a Listing

See all 23 articles

Marketing Resources 14

• Seller benefits (flyer and brochures)
• Mortgagee direct mail letter
• What is Openn for buyers (brochure)
• Will Ainsworth case study
• A Certified Agent is now selling in your area (print outs)
• Home Open / OFI QR Code Template Flyer (brochure)
• Buyer Timeline (brochure)
• Sales methods compared explainer (brochure)
• Openn logos and guidelines
• Certified Openn agent marketing graphics

See all 14 articles

Documentation & Contracts 21

• ACT - listing documents
• NSW - listing documents
• NT - listing documents
• QLD - listing documents
• SA - listing documents
• TAS - listing documents
• VIC - listing documents
• WA - listing documents
• New Zealand - listing documents
• ACT - bidder registration and terms of use

See all 21 articles